At XJD PLUSHIE, your privacy is our priority. We are committed to being transparent about how we handle your personal information and to keeping it safe. This Privacy Policy explains in clear, simple terms what data we collect, why we need it, and how we protect it.
1. Information We Collect (Only What's Necessary)
Information You Provide to Us
We only collect the personal data you choose to share with us, such as when you request a quote, send a message, or subscribe to our newsletter. This may include:
- Your name
- Email address
- Phone or WhatsApp number
- Company name (if applicable)
- Country or region
- Any other details you include in your message
We collect this information for one reason only: to help you better.
Automatically Collected Information
When you browse our website, some non‑personal data is automatically collected to help us improve your experience:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referral source (e.g., which website brought you to us)
We also use Google Translate to make our content available in multiple languages. Google may set cookies for this purpose; you can read more about how Google handles data in its own privacy policy.
2. How We Use Your Information
We use your personal data only for the following purposes:
- To respond to your inquiries and provide custom quotes
- To process and manage your orders efficiently
- To send you relevant updates, but only if you've explicitly subscribed
- To continuously improve our website and make your visit smoother
- To comply with legal obligations
We will never use your information for any purpose other than those listed above without your consent.
3. Cookies and Similar Technologies
Cookies are small files that help websites remember your preferences. We use them sparingly and only to:
- Remember your language preference (via Google Translate)
- Understand how visitors use our site (e.g., through Google Analytics, if enabled)
You can disable cookies in your browser settings at any time. Please note that some features (like automatic translation) may not work as expected without cookies.
4. Who We Share Your Data With
We do not sell, rent, or trade your personal information. Your data stays with us. We may share it only in these limited situations:
- Trusted service providers: We use a few carefully selected partners to operate our website (e.g., form processing, translation). They are contractually obligated to keep your data secure and confidential.
- Legal compliance: We may disclose information if required by law or to protect our legal rights.
5. How Long We Keep Your Data
We retain your personal information only for as long as necessary to serve you — typically while we communicate about your project and for a reasonable period afterward in case you need follow‑up assistance. We never keep it longer than legally permitted.
6. How We Protect Your Data
We take your privacy seriously and use industry‑standard technical and organizational measures to safeguard your information. While no online system is 100% secure, we work diligently to prevent unauthorized access, loss, or misuse of your data.
7. Your Rights and Choices
Depending on your location (such as the European Economic Area or California), you may have the following rights:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability (receive your data in a common format)
To exercise any of these rights, simply contact us at zane@xjdplushie.com. We will respond promptly and respectfully.
8. External Links
Our site may contain links to other websites (e.g., social media platforms). We are not responsible for their privacy practices, so we encourage you to read their policies when you visit them.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Whenever we do, we will revise the "Last Updated" date at the top of this page. We encourage you to check back from time to time.
10. We're Here to Help
If you have any questions, concerns, or just want to talk about how we handle your data, we're only an email away:
Email: zane@xjdplushie.com
Phone: +86-15209269115
Address: Yinyin Aerospace Industrial Park, No. 68, Weijian Road, Chashan Town, Dongguan City, Guangdong Province, China